My daughter purchase these beautiful earrings for my Wedding Anniversary and I got so many compliments.They broke and I sent them in and they were repaired or either they just sent me another pair not sure Well they broke again and I took them back to the store and they sent them in.
After a couple of weeks they called and said your earring are in. When I got there I was told they could not repair them. I stated "well they did before" and the lady said they can't fixed them. She told me that I can go to an outlet and see if they have another pair there because they don't carry them in the store anymore.
I was told this in a dry in matter of fact sarcastice voice. I got no apology or no offer to replace them. gift card, reward points nothing.
I didn't even get an offer of exchange for the value of the earrings.That was it for me shopping at Brighton.My husband just happen to ask me why I don't shop at Brighton anymore and I told him I love the quality of there products and I told him as a customer they do not go out of the way to satisfy their customers.
More Review Details
|Advertised vs Delivered|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Value for money|
|Product or Service Quality|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I shop for jewelry at this store regularly, "monthly" to be exact. I bought two separated Santa "Secret" Gift boxes on Saturday and Sunday at two different Brighton stores. The..."
- "A few months back I visited this site: http://www.aliexpress.com/?src=google&albch=google&albcp=search_search-trademark&albkw=aliexpress_us-search-trademark-test-aliexpress_site_no&albag=wtohome_none_Aliexpress_trademark&albmt=Broad&albst=search&albom=US_none_20100416&creative=10324551540&gclid=CLLmu6ziq60CFQcQNAod6GZQoA called AliExpress, if you click on it, seems legit right? A bit like Ebay. WRONG! This site has had so many..."
- "1st purchase was a Gucci scarf tote $550. Messaged seller numerous times with no response, was told by Tradesy all they could do was wait to hear from them. Then..."
- "Bought a used camper. They finanaced adding on $2500 for what he called an extended warranty. Did not hear him say $2500. Heard him say it is included in the..."
- "Titus now Winston (Labradoodle) is 4 years old now still an amazing service dog and a great help to me. He is 104 lbs and helps me up when i..."
- "I have enjoyed my contacts and views. There are times in life when a little smiley or wink brightens your day. My health recently took a plunge, so marriage has..."
- "PRISTINE, Megan Stotts was fully oriented on required painting 7 rooms w/connecting hallways, Stotts agreed to do the entire job for $3500, with a starting date of 12 November,2016. A..."
- "Hi, My Order was Declined but it was already paid! I ordered an item from lazada which is "ZJ - 5802LD Mini Portable Android Bluetooth 2.0 58mm Thermal Receipt Printer..."
- "Even though I bought an extended warranty. Hudson's won't cover me after the leather started to peel off like the cheap leather jacket I bought at the outlet store. Never..."