I recently received a free gift with purchase that had the most disgusting rotten smell. As soon as I got home and opened my suit case I gagged and thought something got into my bag and died.
Only to find the culpret was there Gift with Purchase. I called the store and advised them and they apologized, however they were told to continue to give these horrific smelly bags out. I think it is disgusting for a company to know what the problem was from the begining and continue with there promotion. I have been a brighton fan for many years, but at the same time I have also seen a shift in quality and receiving way to many phone calls from them.
Every week another event.
Having said all of the above I would like to add one more thing. I don't know who is running this company now, but I can assure you that you have just lost what you call a VIP