Brighton Collectibles - Stones falling out
I keep having stones fall out of things. First it was a keychain now the alcazore heart ring. Me and my friend bought the two interlocking rings and both of ours are missing a stone and they won’t do anything about it unless we both bring in together and we are not together that often. Also, I bought a purse in January and never received my free gift in the mail.
I purchased the new straw bag at a small store in Fort Myers fla. I had been looking at the bag for some time and finally was able to pay the $286 for the bag. Well after 2 weeks the bag began to fray in two places. In a few days these two spots became a small hole. I...Read more
Today was my last straw with Brighton Collectibles. The jewelry is beautiful but it is NOT worth your money to buy. Why?I had to bring two of my bracelets for repairs (one of them was brought in for the third time) and I picked it up along with the other bracelet. To...Read more
- Product design
I didn't like
- Customer service
I bought a white leather and straw purse and a white leather wallet. Both were very expensive. About $200 for the purse and $150 for the wallet. The white leather on both turned yellow after the first year. They looked so bad, I can't use them. Part of the leather is...Read more
I didn't like
- Very rude manager
- Poor customer service
Change battery and crystal also cleaning. Also broken bracelet needs repair as well, I love Brighton pieces I have collected would like to someday give it hem to my granddaughter Minimum hundred words, what I need is short and precise and to the point Watch and...Read more
On April 12, 2018, I bought a purse, wallet, and bangle bracelet from Brighton store at the Baywood Mall, in a suburb of Houston while visiting family in Seabrook, TX. I put items from my old purse in the new bag. After doing that I discovered the purse was not going...Read more
I bought the pendant at a local historic hotel know for its quality. I spotted it because of its beautiful design and its message, Trust Your Journey The heart is embedded with rhinestones on one side and the message etched in script on the other side. I ordered 2...Read more
Brighton Collectibles - Sucky service, Poor quality
Wearing a ring just now that literally fell apart.
A Brighton belt that has been worn a minimum of times just fell apart at one of the loops while I was removing it. Seeing I have a 25 inch waist, there is no way I was wearing it tight to hold in my waist line. Of course, there is no guarantee because there are no tags...Read more
I have spent thousands of dollars on their products only to have them turn black. I have asked the store associates what kind of metal they make their products out of so I know how to clean it and they don’t even know. I tried just water and a cloth that didn’t work. I...Read more
- Regular sales rep
I didn't like
- Poor quality for the price
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