Brighton Collectibles - Terrible customer service. Been collecting Brighton products
Purchased Neptune’s rings necklace as pictured in front page of Summer 2018 look book .pictured as short necklace received long necklace.customer service just said they only make it one way and there’s nothing they can do. False advertisement .someone in marketing screwed up and I have to eat their mistake?
. I do not like very long necklaces .
The only reason I ordered Neptune rings necklace and set was because of length I saw in The Summer 2018 Look Book. Misleading.!as far as I’m concerned it’s fraud.with this experience I refused to ever again shop for any Brighton collectibles or deal deal with their horrible customer service.
Reason of review: Not as described/ advertised.
Monetary Loss: $88.
Preferred solution: Let the company propose a solution.
Brighton Collectibles Cons: Poor customer service.
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